Warranty

1-YEAR WARRANTY AND RESTRICTIONS

YTOY warrants to the original buyer all rechargeable and battery-powered products against defects in materials and workmanship for one (1) year from the date of purchase. This warranty does not cover: Damage caused by misuse or use other than as intended & described in the product instruction manual, normal wear & tear, tampering, unreasonable use, service performed by unauthorized service agencies, or loss or damage to removable parts, or consequential damages. Any attempt to open, tamper with, or take apart the product will automatically void the warranty. During the warranty period, YTOY will replace, at YTOY's sole option, the warranted product.

 

Registration is not needed to activate the YTOY product warranty. For a claim, the only information required is a copy of your receipt, the name of the product, and a description of your claim. 

 

The foregoing is the sole warranty for the product. YTOY’s liability and customer's exclusive remedy under the foregoing paragraphs will be limited to replacement by YTOY of such product, at YTOY’s sole discretion. The warranties above are exclusive and in lieu of all other warranties, whether express or implied, and this warranty excludes implied merchantability and fitness for a particular purpose to the extent allowed by law.

 

This written warranty is exclusive and in lieu of all other representations and warranties, express or implied, written or oral; YTOY disclaims and excludes any implied warranty, including without limitation warranties of merchantability and fitness for a particular purpose.

 

WARNING: Products made of silicone may not be compatible with silicone lubricants, creams, and oils (including essential oils, massage oils, or any edible oils). The use of those products in combination with our silicone products may cause serious damages to your product and void your warranty.

 

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